Cisco Blogs / Pat Tittiranonda Das
Pat Tittiranonda Das
Senior Director, Experience Design
Customer Experience
Pat Tittiranonda is Senior Director of CX Experience Design at Cisco, where she is responsible for the strategy, design, and research behind the delivery of end-to-end experiences for customers and users.
A user experience leader with over 15 years of background in enterprise and consumer experiences for all types of connected devices, she has managed a variety of global user experience design teams and projects in fields including immersive experiences, advanced data visualization, cloud management, network service orchestration, rich web, mobile, and IoT applications.
Pat holds a Ph.D in Human Computer Interaction from UC Berkeley and has been with Cisco since 2009.
Articles
Cisco’s Secret to Success: Our Culture
As a young teen, when my family moved to the United States from Thailand, I struggled to fit in. The kids in high school shied away from me because I looked and sounded different. The isolation I felt then is a feeling I never want anyone to experience. As I learned to embrace my identity over th…
The Customer Experience (CX) Journey – Don’t Go It Alone: Three Ways to Jumpstart Your CX Strategies
New research by Salesforce finds that 80 percent of customers say the experience a company provides is as important as its products and services, and a majority indicate their expectations for the companies they do business with are higher than ever.
Welcome to the experience economy — it’s an…
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